Call now! (ID:274411)+44-20-3695-1294
HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up menu will appear. It includes exhaustive info about all the actions that you can perform on the given page. Each popup appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide range of tutorial videos clarifying how to use our web hosting Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive FAQ section, which covers questions asked by actual clients and offers practical solutions. We constantly "revamp" our Frequently Asked Questions database with new entries in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of client support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you open will be answered within one hour (the average support ticket response time being about twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 274411

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com